[Tampa, FL] – [March 2026] – Pros Elite Group, the creators of the PIVOT analytics platform and leading provider of service management training for the print and imaging industry, has filled two consecutive Advanced Service Management Training classes to capacity in Tampa, Florida, with attendees from the United States, Canada, and Hawaii.
The strong demand reflects a growing shift toward execution-based performance improvement supported by real-time analytics through PIVOT.
“Service leaders say PIVOT gives their organizations real time visibility into what’s actually driving their service performance and profitability,” said Jerry Newberry, CEO of Pros Elite Group. “When you combine that level of insight with execution-based training, you create alignment, accountability, and measurable results.”
Unlike traditional service leadership programs focused on theory, Pros Elite emphasizes real-world execution teaching the operational disciplines used by top-performing dealerships. Central to this approach is PIVOT, the company’s proprietary analytics platform, which helps organizations identify gaps, benchmark performance, and take immediate action.
The Advanced Service Management Training program is designed to improve technician productivity, increase profitability, and drive operational consistency. Attendees consistently point to the combination of hands-on training and data-driven insight as a key differentiator.
“Combining real world training with the power of PIVOT analytics gives Service Leaders a proven path to performance” added Jeff Kelly, Senior Partner of Pros Elite Group. “Now Service Leaders can see what top performing dealers do, and PIVOT helps them measure, manage, and sustain those results too.”
With demand continuing to grow, Pros Elite Group plans to offer additional Service Leadership training opportunities and interested parties are asked to contact the Pros Elite Group to secure your spot in upcoming service training events.
About Pros Elite Group
Pros Elite Group helps hundreds of Imaging Dealers achieve higher performance, operational excellence, and sustained profitability.
Service and Sales Leaders turn to Pros Elite Group for industry benchmarking and execution-based training programs that leverage PIVOT analytics software to ensure visibility and measurement needed to maximize success for dealers and their customers.
Media Contact:
Jerry Newberry
CEO, Pros Elite Group
1-813-713-3592
jerry.newberry@proselitegroup.com
www.proselitegroup.com
