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MFP to MPS to MNS – Advanced Service Management Execution-Based Training - Register for an Event! Triple Crown (MFP to MPS to MNS) Advanced Service Management Execution-Based Training :          September 13th & 14th in Sunny Tampa, Florida IMPORTANT – Register & Pay prior to August 22nd and…
Successful Pandemic Management Strategies & Utilizing Data Analytics to Drive Results – Advanced Service Management Execution-Based Training - Discuss Best Practices to Successfully Manage Through the Pandemic and come out Stronger! Utilizing Data Analytics to Drive Results Advanced Service Management Execution-Based Training :           April 13th – 14th in…

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TESTIMONIALS

Service Management Training Participant

“The company assessment training and action plan development modules was extremely effective! I am now confident that I can return…
Pros Elite Group
2015-04-06T05:24:38+00:00
“The company assessment training and action plan development modules was extremely effective! I am now confident that I can return to my company and have an impact on profit improvement almost immediately!”

Service Management Training Participant

“I found the instruction on my role as a service manager very useful. I knew I was a very important…
Pros Elite Group
2015-04-06T05:19:38+00:00
“I found the instruction on my role as a service manager very useful. I knew I was a very important part of my company’s success but this was driven home during this training. I’m ready View Full →

Service Management Training Participant

“This is the most valuable seminar I have ever attended in my 25 years in service. The knowledge and experience…
Pros Elite Group
2015-04-06T05:25:15+00:00
“This is the most valuable seminar I have ever attended in my 25 years in service. The knowledge and experience of the PROS team is invaluable!”

Service Management Training Participant

“Very powerful information that will help me increase service revenue and control unnecessary expenses quickly.”
Pros Elite Group
2015-04-06T05:20:17+00:00
“Very powerful information that will help me increase service revenue and control unnecessary expenses quickly.”

Rick Wickham

“I wanted to give you a brief note about the IDEA class I attended along with the senior management from…

President & CEO

Pros Elite Group
2015-04-06T04:32:24+00:00

President & CEO

“I wanted to give you a brief note about the IDEA class I attended along with the senior management from Northwest Office Technologies, Inc. The class had a tremendous amount of information where you did View Full →

Jeff Gau

“It all started from a very good experience with a consultant who gained our trust and delivered tangible results. In…

President - Marco

Pros Elite Group
2015-04-06T05:12:21+00:00

President - Marco

“It all started from a very good experience with a consultant who gained our trust and delivered tangible results. In 2007, we hired Jerry Newberry, a service consultant in the copier industry with a company View Full →

Dean Boring

“We engaged Jerry and Jeff with Pros Elite Group in May, 2008. They performed an extensive assessment of all aspects…

Owner - Boring Business Systems

Pros Elite Group
2015-04-06T05:13:31+00:00

Owner - Boring Business Systems

“We engaged Jerry and Jeff with Pros Elite Group in May, 2008. They performed an extensive assessment of all aspects of our service organization and developed a very detailed action plan to address all findings; View Full →

Service Management Training Participant

“This was an ‘eye opening’ training program! I recommended it to any level manager responsible for company profit improvement”
Pros Elite Group
2015-04-06T05:22:25+00:00
“This was an ‘eye opening’ training program! I recommended it to any level manager responsible for company profit improvement”

Kevin P. McCarthy

“Pros Elite Group’s IDEA training provides great all around education on how to run your business from some of the…

President & C.E.O. - Modern Office Methods

Pros Elite Group
2015-04-06T05:06:38+00:00

President & C.E.O. - Modern Office Methods

“Pros Elite Group’s IDEA training provides great all around education on how to run your business from some of the industries finest. From benchmarking and accounting; to sales and service operations ;to leadership, goal setting View Full →

Sean C. Guerin

“Pros Elite Group has provided us with directions to productivity and profitability that we did not have before. Not only…

Chief Executive Officer - U.S. Imaging Solutions

Pros Elite Group
2015-04-06T05:10:37+00:00

Chief Executive Officer - U.S. Imaging Solutions

“Pros Elite Group has provided us with directions to productivity and profitability that we did not have before. Not only did they show us where we needed to improve (some other consultants already told us View Full →

Service Management Training Participant

“I’ve known Jerry from Global and have always respected his knowledge but could never imagine such an impactful program available…
Pros Elite Group
2015-04-06T05:15:32+00:00
“I’ve known Jerry from Global and have always respected his knowledge but could never imagine such an impactful program available for service managers. A must attend for managers.”

Service Management Training Participant

“This class provided too many invaluable training modules to list. I now feel I have a ‘golden roadmap’ for ensure…
Pros Elite Group
2015-04-06T05:25:51+00:00
“This class provided too many invaluable training modules to list. I now feel I have a ‘golden roadmap’ for ensure my businesses success”

Service Management Training Participant

“GRRRREEEEAAAATTTT! The assessment exercise was ‘real world’ and the knowledge of the PROS trainers is second to none!”
Pros Elite Group
2015-04-06T05:23:05+00:00
“GRRRREEEEAAAATTTT! The assessment exercise was ‘real world’ and the knowledge of the PROS trainers is second to none!”

Frank Gaspari

“As a business owner in the document Technology industry for 19 years, my clear objective is to deliver World Class…

President - Flex Print INC.

Pros Elite Group
2015-04-06T05:14:10+00:00

President - Flex Print INC.

“As a business owner in the document Technology industry for 19 years, my clear objective is to deliver World Class Technical Service to my clients while operating the most productive and profitable Service Organization. Over View Full →

Matt Schuler

“The IDEA Training covers every function of the office products industry and is an essential tool for executives to form…

Director of Service, Administration & Operations

Pros Elite Group
2015-04-06T03:21:02+00:00

Director of Service, Administration & Operations

“The IDEA Training covers every function of the office products industry and is an essential tool for executives to form an in depth understanding of our business A-Z. This training is a road map to View Full →

Service Management Training Participant

“The instruction on the roles of the parts department and dispatch was very useful for me. Jeff and Jerry clearly…
Pros Elite Group
2015-04-06T05:16:25+00:00
“The instruction on the roles of the parts department and dispatch was very useful for me. Jeff and Jerry clearly showed the importance of these roles as you implement improvements within your organization!”

Service Management Training Participant

“The layout of material, progression of class and more importantly the practical applications taught was very relevant to my job…
Pros Elite Group
2015-04-06T05:21:09+00:00
“The layout of material, progression of class and more importantly the practical applications taught was very relevant to my job as a Director of Service. I am excited about being in this industry again for View Full →

Tyson S Johns

“Being blessed with the opportunity to attend the IDEA Training by the PROS ELITE GROUP is like finding out you’ve…

CPA, CFO

Pros Elite Group
2015-04-06T04:24:48+00:00

CPA, CFO

“Being blessed with the opportunity to attend the IDEA Training by the PROS ELITE GROUP is like finding out you’ve been selected to attend an Executive “TOP GUN” program. From start to finish you are View Full →

Jeff Talley

“Since Jerry Newberry and Jeff Kelly have become involved with our operating companies, we have seen increases in service efficiency…

President - The Pater Group, LLC.

Pros Elite Group
2015-04-06T05:11:23+00:00

President - The Pater Group, LLC.

“Since Jerry Newberry and Jeff Kelly have become involved with our operating companies, we have seen increases in service efficiency and customer effectiveness, but most importantly, we have experienced significant improvements in our service department View Full →

Service Management Training Participant

“I did not know what to expect from this training. I now feel I have a clear direction, a better…
Pros Elite Group
2015-04-06T05:24:12+00:00
“I did not know what to expect from this training. I now feel I have a clear direction, a better understanding of my responsibilities to operations and profit improvement and I am excited to start View Full →

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